Privacy Policy
At The Laundry Doctor, we are committed to safeguarding the privacy of our customers and ensuring compliance with the Privacy Act 1988 (Cth) and other relevant state and territory legislation governing the handling of personal information. This Privacy Policy outlines how we manage your personal information, including its collection, use, disclosure, storage, access, and disposal.
Collection of Personal Information:
We may collect personal information from you in various ways, including when you:
- Enquire with The Laundry Doctor via email, phone, or online form.
- Subscribe to our newsletter through our website, social media, or other digital campaigns.
- Book a laundry service with us.
Use and Disclosure of Personal Information:
The Laundry Doctor may use your personal information for the following purposes:
- Responding to and fulfilling your service requests.
- Sending communications through our e-newsletter.
- Conducting marketing, feedback, and research activities.
- Carrying out other functions and activities related to our business.
Complying with legal obligations:
Your personal information will only be accessed by The Laundry Doctor’s staff and contractors. We will not sell your email address or engage in spamming.
Cookies:
Our website uses ‘cookies’ – small files placed in your web browser that collect information about your browsing behaviour. These cookies do not access information stored on your computer or any personal details (such as name, address, email address, or telephone number), but they do collect identifiable information.
Your Privacy Concerns:
We value your privacy and are dedicated to protecting your personal information. If you have any concerns or questions regarding our privacy practices, please contact us at info@thelaundrydoctor.com.au
